For the purposes of these Terms & Conditions:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in these Terms & Conditions) refers to CP COOLTECH SDN. BHD.
- “Goods” refers to the air conditioners, accessories, installation services, and other products offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the CP COOLTECH SDN. BHD. website, accessible from cp-cooltek.com.
- “You” means the individual accessing the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgment
These Terms & Conditions govern your use of our website and the purchase of Goods and services from CP COOLTECH SDN. BHD.
By accessing our website, browsing our products, placing an Order, or using our Service, You acknowledge that You have read, understood, and agreed to be bound by these Terms & Conditions.
If You do not agree with any part of these Terms & Conditions, You should not use our website or place an Order through our Service.
Eligibility
You must provide accurate and complete information when creating an account, placing an Order, or contacting Us.
You are responsible for ensuring that the information provided to Us, including your name, contact number, email address, delivery address, and payment information, is correct and up to date.
Products and Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate and up to date.
However, product images may vary slightly from the actual product due to differences in lighting, display settings, photography, or manufacturer updates.
We reserve the right to correct any errors, inaccuracies, or omissions and to update product information at any time without prior notice.
Prices
All prices displayed on the website are in Malaysian Ringgit (RM), unless otherwise stated.
Prices may change from time to time without prior notice. Any price change will not affect an Order that has already been confirmed and paid for, unless otherwise required by law.
We reserve the right to correct pricing errors. If an incorrect price has been displayed due to a technical or human error, We may contact You before processing the Order.
Orders
When You place an Order through our website, You are making an offer to purchase the selected Goods.
An Order is considered accepted only after We have confirmed the Order and received the required payment.
We reserve the right to refuse, cancel, or limit an Order for reasons including product availability, pricing errors, suspected fraudulent activity, incorrect customer information, or other reasonable circumstances.
If We cancel an Order that has already been paid for, any applicable refund will be processed using the available payment method or another method agreed upon by the Company.
Payment
Payment must be completed using the payment methods made available on our website.
You are responsible for providing accurate pay