Definitions

For the purposes of this Privacy Policy:

“Company” (referred to as either “the Company”, “We”, “Us” or “Our”) refers to CP COOLTECH SDN. BHD.
“Goods” refers to the air conditioners, accessories, and related products offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to the CP COOLTECH SDN. BHD. website, accessible from cp-cooltek.com.
“You” means the individual accessing the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Information We Collect

We may collect information such as your name, contact details, delivery address, order information, payment information, and other information you provide when using our website or placing an order.

How We Use Your Information

We use your information to process orders, arrange delivery and installation, provide customer support, process payments, improve our services, and communicate with you regarding your orders.

Data Protection

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We do not sell or rent your personal information to third parties.

Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and understand how visitors use our website.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

CP COOLTECH SDN. BHD.
4 JALAN SERI AMAN 1,
TAMAN SRI AMAN, 14200
SUNGAI BAKAP, PULAU PINANG

Email: cp_cooltech@outlook.com
Phone: 01120755316
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM